Emergency Claims
During office hours:
Please contact our office immediately to report your claim. An adjuster will respond to you as soon as possible, usually within the hour.
ICBC Claims
If you have an ICBC claim, please call ICBC’s Dial-a-Claim centre:
Lower Mainland
604-520-8222
Elsewhere in B.C., Canada & the U.S.
1-800-910-4222
Emergency Flood, Fire, or Other Property Claim
Please call Canstar Restorations at:
604-549-0099 or
1-866-578-3138 (toll free)
After office hours:
Please refer to our emergency contact sheet below to reach your claims adjuster at any time of the day or night.
EMERGENCY CONTACT NUMBERS FOR GENERAL INSURANCE CLAIMS
| COMPANY | EMERGENCYPHONE NUMBER
(AFTER HOURS) |
PREFFERRED ADJUSTERS | ACCEPTABLE RESTORATION CO’s |
| Aviva & Elite | 1-866-MY-AVIVA 1-866-692-8482 | Belfor, Onside, Canstar | |
| AXA Pacific | 1-877-552-0554 (SCM) | Edenvale, Onside, Canstar | |
| Chubb | 1-800-532-48221-888-424-8221 | Cunningham Lindsey | Belfor, Edenvale |
| Fairway Glass | 604-936-1660 | ||
| Gore Mutual | 1-800-663-94371-866-938-5694 | Kernaghan Adjusters, Claimspro, Cunningham Lindsey, CCS Claims | Belfor, Onside, Service Master, CJB Restoration, Barclay Restoration |
| ICBC (Dial-A-Claim) | 604-520-8222 1-800-910-4222 1-800-667-7740 |
In Greater Vancouver Outside Greater Vancouver Outside British Columbia |
|
| ING [intact] | 1-866-464-2424 | First OnSite, Belfor, Onside, Pro Claim Restoration | |
| CNS/Royal | 604-662-2911 1-888-267-2766 |
||
| Travelers/St. Paul | Crawford Adjusters, Claimspro | Onside, Edenvale, Belfor, Canstar | |
| Wawanesa | 604-643-8933(24 Hr) | Yaletown, Onside, Canstar | |
| RESTORATION COMPANY PHONE NUMBERS | |||
| Barclay | 1-877-226-3344 | ||
| Belfor | 1-888-432-1123 | ||
| Canstar | 1-866-578-3138 | ||
| CJB Restoration | 1-866-252-2447 | ||
| First OnSite (Edenvale) | 1-800-631-8558 | ||
| OnSide | 1-888-663-6604 | ||
| Pro Claim Restoration | 604-276-2383 | ||
| ServiceMaster | 1-800-737-7663 | ||
| Yaletown | 1-877-800-8541 | ||
| ADJUSTER PHONE NUMBERS | |||
| Claimspro | 1-888-235-2447 | ||
| CCS Claims | 604-430-3545 / 1-800-227-8997 | ||
| Crawford Adjusters | 1-888-224-5677 | ||
| Cunningham Lindsey | 1-800-235-8784 | ||
| Kernaghan Adjusters | 1-800-387-5677 | ||
